We've got you covered - Answers to your most common questions!
Whether you have technical or general support questions about the Lume Pad 2, please contact our support team. We'll make sure to get you sorted.
The Lightfield effect can be perceived by most people using the Lume Pad 2. In rare cases persons needing astigma correction or other visual challenges, like being blind in one eye, may not recieve the sterescopic 3D effect. However in apps that display novel camera views from Leia FaceTracking, everyone is able to see parallax 3D.
New in the box, we have loaded Android 12, the whole suite of the Leia 3D AI eco system including LeiaCam, LeiaPix, LeiaChat, LeiaFlix, LeiaTube, LeiaPlayer, LeiaFrame, LeiaDream, LeiaViewer, and of course the Leia Appstore. The complete Google Mobile Services are also loaded, including the Google Play Store, GMail, Maps, YouTube, Drive, etc. In addition to all the Leia apps, the Leia Appstore will also have many 3D games and apps!
Yes, it can turn any pre-existing 2D media content into 3D. Any photo or video stored locally on the device can be converted using LeiaPlayer. LeiaTube will allow you to convert popular video streaming sites such as YouTube, Vimeo, CNN, Facebook or Twitch to 3D. This means the pool of content to enjoy in 3D is virtually infinite!
Battery life varies based on usage. In the worst case, a user running a real-time game in 3D mode at maximum brightness will run down the battery in a little over two hours. Using the device like a normal tablet at a comfortable brightness to browse the web or watch 2D video is competitive with other major tablet devices, and the battery is rated to last over 10 hrs. The Lume Pad 2 has a better battery life when displaying immersive content than VR headsets.
Additional power is required to project Lightfield images. As a result, 3D content does spend more battery life than traditional 2D content. Occasionally, your device can be hot especially when you don't use any cover. This is a normal behavior. If you think your device it too hot, feel free to turn it off for 5-10 minutes.
In addition to the LumePad 2, there's a USB-C-to-USB-C cable. We don't provide any charger. Make sure to use a super fast charger with a rating >33W.
We don't provide the charger because most of our customers already have several AC adapters and we wanted to reduce our impact on the environment. We also kept the price down by not providing un needed adapters with the Lume Pad 2.
3D: - Leia Image Format / LIF (JPG) - Leia Video Format / LVF (MP4) - Side by Side 3D / SBS / 2x1 (JPG, PNG, WEBP) (MP4, MKV, WEBM, H4V) - Legacy 3D Formats (MPO, JPS)
2D: - JPG - PNG - WEBP - HEIC - MP4, MKV - WEBM
The Leia Viewer app supports STL, FBX, OBJ, GLB, and GLTF.
Leia has made significant investments in AI research and development, which is reflected in our products. We have been able to leverage AI technologies to enhance the user’s experience, improve functionality, solve complex problems, and provide new features. By incorporating AI, our products can:
- 1.Use 3D•AI software and hardware to create crystal clear and vivid imagery, giving content a heightened sense of realism.
- 2.Use Diffractive Lightfield Backlighting (DLB) displays to generate the image, while Leia FaceTracking follows the frame of the face and steers the image in optimal direction for the user. The face tracking feature works for faces of all complexions.
Use 3D•AI technology for 2D to 3D real time conversion while enhancing images and videos.
Leia’s 3D•AI uses face tracking to optimize and sharpen 3D images. Currently, it’s designed to follow one facial “form” in front of the display to ensure industry-leading sharpness for 3D imagery. As displays increase in resolution (8K+) it may make sense to support more than one user.
Are there any limitations to the kind of 2D content Leia’s 3D•AI can convert into 3D, on the tablet?
Leia’s AI can convert any local 2D media file into 3D, as well as video streams from the web, as long as they don’t have DRM protection. As long as the content is in a supported file type (e.g., JPEG, MP4, etc.) and does not have DRM, our technology can convert it to 3D.
The 3D•AI technology powering the Lume Pad 2 works with VR/AR in various ways. Lume Pad 2 is fully Google ARCore certified, and you can play back ARCore apps as well as build ARCore apps in 3D on Lume Pad 2. In LeiaPlayer, both VR180/360 photos and videos can be played back in 3D, and it can even convert 2D 360 photos and videos into 3D. LeiaTube can play back both VR180 and 360 videos from the web too. The VR and AR experiences on Leia platforms are unique and can not be experienced on any other device. 3D•AI enables a better level of engagement than XR devices with a far more balanced immersive experience that does not isolate users from their surroundings.